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Dan Kocher

Vice President, Service Excellence

Dan Kocher joined Ƶapp in 2020 and was heavily involved in the integration of HD Vest and 1st Global through his work with operations, client experience and compliance, before assuming his current role focused on enhancing Home Office effectiveness and quality while improving the efficiency of support.

Before joining Ƶapp, he spent 17 years as a management consultant, primarily focused on planning and leading large strategic change initiatives for firms both internationally and domestically. He spent seven years working with financial services/broker dealers to better deliver middle and back-office processes and services to Financial Professionals, assistants and end-clients. He has worked closely with C-level executives to create executable roadmaps to deliver measurable results by engaging employees, partners and external stakeholders. He advocates for implementing change using technology, broader process-focused transformations, and developing talent through targeted training and engagement initiatives.

Dan has a bachelor’s degree in economics from Indiana University and a Master of Public Administration (Public Finance and Economic Development) from the School of Public and Environmental Affairs at Indiana University-Bloomington.